I have a problem with my order ?
If you have a problem with your order go to the support page on our website and fill out the form and we will get back to you within 48 hours.
Are you a registered company ?
Yes, we are registered with company house under the name Sneakersandbits LTD.
Are the links you provided affiliated ?
No, every link we supply is not affiliated meaning we make no commission from any purchase made through the link we provide on our raffles and for our Exclusive members.
Do you I’m having trouble accessing my account details ?
If you are having trouble accessing your account details or any service we provide feel free to go to our contact page. Please allow 48 hours for a response.
I would like to know about how to get a refund ?
Go to our Shipping and Returns page for full details.
How do I visit my dashboard ?
Head to the top right of the home page.
How do I cancel my membership ?
Head to the dashboard and you should see a cancel my membership link.
How do I see my licence ?
You can check the email of the confirmation email or email our support and we can take it further there.
